Privacy Policy

1. DATA PRIVACY COMMITMENT

When you use our services at Spico, we ensure your personal data privacy in accordance with the terms below.

2. USE OF INFORMATION

Spico only collects and uses your personal information to serve your order requests and improve your experience. We use your personal information to:

– Verify identity for processing orders and services

– Confirm transactions and payments

– Securely share necessary transaction details with banks or credit card providers to complete payments

– Provide customer care and post-purchase support, improving our service quality

– Send transaction-related notifications and invoice updates

– Send promotion codes, newsletters, and marketing materials (only with your prior consent)

3. DATA DISCLOSURE LIMITS

We commit not to sell, rent, or lease your personally identifiable information to any third party for marketing purposes, except as required by law or to deliver our standard fulfillment services.

4. CREDENTIALS AND PASSWORD SECURITY

We request that you do not share or disclose your login password or credentials with anyone, including Spico employees. Your account password remains strictly confidential.

5. INFORMATION COLLECTION METHODS

To ensure transaction safety, Spico may collect technical info such as your IP address, browser type, device information, and activity logs. During registration or checkout, you are requested to provide:

– Personal and contact info: Name, shipping address, phone number, email address

– Billing details required to process secure payments

6. SHARING WITH THIRD PARTIES

We may share essential information with contractors working on behalf of Spico (e.g. shipping partners, payment gateways, and hosting providers). These partners are strictly prohibited from using your data for any other purpose.

7. COOKIES POLICY

We use cookies to save browser preferences, keeping your email saved for easier log-ins or keeping track of products in your shopping cart. You may choose to disable cookies, though some site functionalities might be limited.

8. DATA STORAGE AND PROTECTION

Your data is stored and processed on secure servers located in Vietnam. We deploy standard security practices, including SSL encryption and firewalls, to secure your personal information against unauthorized access.